7 j77's Privacy Policy

1 Introduction and Scope

7 j77 (hereinafter referred to as "we", "our", or "the platform") places the highest importance on the privacy of its users. This privacy policy applies to our website, mobile application, and all related services.

This policy has been prepared with Bangladeshi users specifically in mind. It takes effect from the moment you open an account at 7 j77. All matters stated on our Terms and Conditions page complement this privacy policy, and both documents should be read together.

To use 7 j77's services, you must be at least 21 years of age. Information collected during the age verification process also falls under this policy.

2 Sources of Data Collection

We collect your information from the following sources:

2.1 Information Provided Directly

Information reaches us directly when you fill in a registration form, verify your account, make a deposit or withdrawal, or contact our support team.

2.2 Automatically Collected Information

Information about your device, browser, and internet connection is automatically collected through our server logs and cookies. This includes IP address, browsing activity, and session data.

2.3 Through Payment Processors

When you make transactions via bKash, Nagad, Rocket, or bank transfer, the relevant payment processor shares the necessary transaction information with us.

3 What Information Is Collected

7 j77 collects and processes the following categories of information:

3.1 Identity Information

• Full name
• Date of birth
• National ID or passport number (for age verification)
• Photo (for identity document verification)

3.2 Contact Information

• Email address
• Mobile number
• Current address

3.3 Financial Information

• bKash / Nagad / Rocket account number (for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

3.4 Gaming Activity Information

• Betting history and game logs
• Bonus claim and usage records
• VIP level and points information

3.5 Technical Information

• IP address and device identifiers
• Browser type and operating system
• Login time and session data

4 Purpose of Using Information

7 j77 uses collected information solely for the following purposes:

1. Registering, verifying, and managing accounts
2. Processing deposits and withdrawals (generally within 10–45 minutes)
3. Providing bonuses, promotions, and VIP benefits
4. Detecting and preventing fraud and suspicious activity
5. Providing customer support via 24/7 live chat and email
6. Technical improvement of the platform and resolving issues
7. Complying with applicable laws and regulations
8. Maintaining responsible gaming guidelines

In accordance with our Responsible Gaming Policy, we may analyse your gaming activity and take necessary steps in cases of unusual or risky behaviour — entirely for your protection.

5 Data Storage and Security

The security of your information is our top priority. 7 j77 ensures data protection through modern technical and organisational measures.

5.1 Technical Security Measures

• SSL Encryption: all data transfers are encrypted using TLS/SSL protocols
• Database Encryption: stored personal information is kept in encrypted form
• Firewall and anti-intrusion systems are always active
• Regular security audits are conducted

5.2 Retention Period

All information is retained while your account remains active. Even after an account is closed, financial transaction records and identity information may be retained for a period determined by applicable law.

6 Sharing Information with Third Parties

7 j77 never sells your personal information. However, in limited circumstances, necessary information may be shared with specific third parties:

6.1 Payment Processors

Necessary transaction information is shared with bKash, Nagad, Rocket, or a bank to complete deposits and withdrawals. This information is used solely for processing payments.

6.2 Technology Service Providers

Providers of server infrastructure, data analytics, and fraud detection services may receive information on a limited basis — only the portion necessary for their service.

6.3 Legal Requirements

Information may be shared with authorities to comply with a court order or the requirements of applicable Bangladeshi law. In such cases, only the legally required information is provided.

7 Cookies and Tracking

7 j77 uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the quality of our site's services.

7.1 Types of Cookies

• Essential Cookies: essential for login sessions and security — these cannot be disabled.
• Functional Cookies: remember your preferred language and settings.
• Analytics Cookies: help analyse site usage patterns to make improvements.

7.2 Cookie Control

Non-essential cookies can be disabled from your browser settings. However, please note that disabling certain cookies may cause some features of the site to not work properly.

8 Your Rights

You have the following rights over your personal information. To exercise these rights, please contact our support team.

8.1 Right to Access

You may request at any time to find out what information we hold about you.

8.2 Right to Rectification

If any of your information is incorrect, you may request a correction. Some information can also be changed directly from your account settings.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, due to legal obligations, some information may need to be retained for a set period.

8.4 Right to Data Portability

You may request to receive your information in a structured and readable format.

8.5 Right to Object

You may object to marketing communications or data analysis. You can unsubscribe from marketing emails at any time.

9 Protection of Minors

All services at 7 j77 are strictly for those aged 21 and above. We do not intentionally collect information from any minor.

We verify age at the time of registration. If we suspect that a user has registered with false information, we reserve the right to suspend their account and delete the relevant information.

If you know that a minor has registered on our platform, please inform us immediately.

10 Policy Changes

7 j77 may update this privacy policy when necessary. If any significant changes are made to the policy, we will notify you via your registered email or through a notice on the platform.

Continuing to use the site after a revised policy is published means you are automatically considered to have accepted the new policy. We therefore recommend that you check this page regularly.

11 Contact

If you have any questions, requests, or complaints about this Privacy Policy, please contact us. Our support team is available 24/7 and ready to help in both Bengali and English.

For answers to common questions, you can visit our FAQ page — it covers many common questions about privacy and your account.